Water Damage Questions

“Spencer and his team are very prompt and knowledgeable. They really helped take the guesswork out of dealing with the insurance company! Our house had smoke damage from a kitchen fire and I'm very thankful that we contacted them for the cleaning and repairs!!!”

“Great service, response time was great! Our basement flooded, they were professional got the job done in a timely matter!”

“Spencer and his crew were top notch every step of the way. From the initial clean up to the ongoing fight with the insurance company and their repetitive requests for more info, they were there to accommodate. Spencer documented and checked everything, even after another incompetent company supposedly came through and cleaned up. I cannot say enough great things about this company. They should be the first call to make when you have a personal disaster for sure!”

“Advance Restoration came out and assessed the water damage, drew up a schematic of the affected area, documented everything for our insurance adjuster and worked with them to get us replacement for all the damage done by the water overflow. We are very happy with the work they provided and our home was brought back to better than before it happened. We would highly recommend them.”

“Friendly service and they arrived when they said. Quality work. ”

“Very professional”

“Friendly efficient, and did an excellent job working with insurance. Would definitely recommend.”

“Excellent, professional, prompt experience”

“Did not use this company for repair, we need a carpenter. Was very professional, just not what we needed.”

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“A pipe burst in my bathroom with damage to the kitchen. Spencers team was on-site an hour after our meeting. His team worked with efficiency being respectful of my home with a pleasant attitude. My house was secured, removing damaged materials and initiating the drying process that took between 3-4 days with oversight by his team. My floors were protected and the house left clean with all garbage removed from the site. He also worked with the ins. co. providing all information and resolution of the claim. Working with a friendly and professional team helped take me to go from a nightmare to a deep sigh of relief that I was in good hands. I would recommend Advance Restoration (Spencer Yaklin). I feel they went beyond my expectations to get it right.”

“Very courteous and clean when they finished.”

“Advance Restoration was fantastic and did more than just water damage recovery. My kitchen and basement flooded. They did all the immediate response, arriving at my house less than 90 minutes after I called. They tore down and removed everything that was damaged, recording what was destroyed for insurance purposes. They did the demo work for my kitchen remodel. And, they did the mold testing and remediation in my basement. Throughout, they were communicative and professional and friendly. They helped me negotiate with my insurance company and this help led to a much higher reimbursement from my insurance than I would have ever gotten myself. I was so pleased and recommend them 100%!”

“Top rated went way above and beyond my expectations I m every category”

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“Both gentleman worked very well together, a lot of good chemistry there. They were polite and very informative. I would highly recommend them to any one looking for water removal recovery.”

“They busted their butts for about 6+ hours, finally leaving the house at 5 am. I was pretty pleased with the work they did, I could not have done it myself. Also, they were very co-operative working with me on payment and working with my insurance company which is very much appreciated. They were very compassionate the whole time and provided a real stress-free service. Thanks guys!!”

“The company does quality work. Very pleased with the cleanup.”

“Extremely fast and efficient.”

“Advance came to our home the same day that we called about a water leak from our refrigerator and the mold that had developed. Work began the next day and was completed quickly and thoroughly. Advance was present when our insurance agent came to do the inspection claim, and worked very well with them. Overall a good experience.”

“It went great. Everybody was nice. The owner was responsible and very responsive.”

“Prompt service, called them at 4:30 in the morning and they were at my home by 7:30 with a crew pumping water out of my basement. Workers were hard workers and very courteous. The crew leader was awesome to work with and kept me informed as to what was going on.”

“These guys are the best , got me up in running in no time. thanks again for rebuilding my home it's beautiful.”

“Response time was great, and they were all very professional with the task in hand. Good job.”

“The team at advanced restoration did an amazing job with our water mitigation after our flood. They were professional, caring and went above and beyond to ensure that not only was our house and cars taken care of, but our belongings and us. They walked us through the prices end to end, helped us navigate the complexity of dealing with insurance and checked up on us to ensure we were ok. I hope no one I know had to go through what we went through but if they do I would recommend Advanced Restoration in a heartbeat.”

“Very nice folks. Kept in contact with me during whole process.”

“I've used Advance Restoration on 2 separate occasions when I had water backup in my basement. Both times were extremely convenient and easy. They did a terrific job! These guys really make a bad situation less stressful. thanks Advance!”

“Excellent service!! Absolutely recommend!!”

“Advance helped me make it possible to move out of my apartment and into my new home. The two men that came were very nice and happy to help. One even said “this is why we are here!” Being that they were there in between jobs, they still offered to help come back to remove the waste from previous owners. The move went by very smoothly and was free of charge which was amazing. I’m grateful for their dedication in helping the community when in need. Thanks, Advance Restoration Team.”

“Advanced Restoration and associates were professional, helpful, and thorough with all that needed to be done.”

“Jeffrey has come and gone. He was prompt and was thorough in removal of the debris. He even removed some branches that was near the debris. He is indeed an asset to your company. I'm grateful for his service. I am also appreciative for your prompt replies to my concerns and requests. Thank you so much.”

“They did a great job. Thank you Jeff and crew”

“Excellent customer service!”

“Amazing time of arrival and completion!"”

“I had a flood in my condo from a sewer/water line break. Advanced Restoration is the company that my condo association sent to do clean up and repair. The gentlemen were very professional, kind and I feel that they went above and beyond to answer my questions and make sure that everything was repaired properly, disinfected and cleaned. They even put back everything in my cupboards and my furniture back in to place. I would definitely recommend them!!”

“Spencer, thank you so much for having someone contact Joanne in building three to address her needs. Rarely do we find a vendor who will take time out to address the needs of our elderly. It’s nice to see some humanity and caring in the people we hire to work on our property. Give your guys a pat on the back, and I personally applaud your efforts.”

“A VERY GOOD EXPERIENCE. THE GENTLEMEN WAS VERY KNOWLEDGEABLE AND OFFERED GREAT ADVICE AND QUOTED THE WORK AT A VERY COMPETITVE PRICE. HE WAS TIMELY- AT MY HOUSE A FEW MINUTES BEFORE EXPECTED. I ALSO RECEIVED A FRIENDLY FOLLOW UP CALL FROM THE SECRETARY AS TO THE JOB SATISFACTION. I WOULD HIGHLY RECOMMEND THS COMPANY.”

“Super fast”

“Spencer is a good guy and will be an advocate for you!”

“I've used AR twice in the past and had awesome experiences on both occasions. I always refer all my clients to Advance and never had a single complaint. Thanks guys keep it up”

“Hands down one of the best experiences I’ve ever had with insurance restoration work!”

“Good job”

“The company was always on time and professional offering several options to help their customers though the tiring process of restoration after a disaster. I recommend them every time.”

“Prompt and professional. Although I am out of state, I have been reassured by the services provided.”

“Advanced Restoration responded to storm driven water damages. Tarps and plastic were put up and wet area was dried out. The shingle repair blends in with rest of roof.”

“The entire team at Advanced Restoration has been extremely helpful throughout our water damage dilemma. I would highly recommend them if you are in need.”

“Eric and the guys came in on a Saturday at 8PM and did a great job!! They looked at the water damage in my basement and immediately got to work. Ripped out some flooring, set up several fans and dehumidifiers. After a couple of days, Eric came back to test the walls, etc. to see if more was needed. The whole crew was very very nice and very friendly and professional. I would recommend anytime!! Thank you, Spencer and Eric and the whole crew, - you were great!! Gregory J”

“The best group of professionals that I had the pleasure to know. They were prompt, courteous, and most importantly ...professional. Every step of the restoration was planned perfectly. Even the owner of Advance Restoration visited to make sure the job was moving smoothly without interuptions. Great job guys.......Marty Mondry.”

“I have enjoyed EVERY interaction w/ Spencer and Staff -- True Professionals! I simply wish that I could work with them more often. Dana and Spencer returned every call, answered every question that was posed, and attended to any request with a true sense of urgency. Thank you, Guys. I LOVED working with this Team!”

“Miss Arial did a great job I didn't even know that she was in training awfully professional for a training and she must have had a great trainer I think that was Spencer”